IoT monitoring, incident pipeline, and WiFi management in one platform.
Organized around the alert lifecycle: Watchlist, Triage, Active Incident, Resolution. Unified device fleet, GPS tracking, pace-of-play analytics, full WiFi network administration with captive portal, IoT eSIM management, and 14 cross-product integrations.
Watchlist. Triage. Active Incident. Resolution.
Every device event flows through a four-stage pipeline. Classification and deduplication at ingestion. Playbook automation through response. Immutable audit trail at resolution.
Watchlist
Devices under active monitoring with no current alert. Heartbeat tracking, battery levels, signal strength, and connectivity status continuously evaluated.
Triage
Device event received and pending classification. Critical events (smoke, water, CO, tamper, glass break, lock jam) bypass deduplication and create immediate alerts.
Active Incident
Alert classified, investigation underway, playbooks executing. Response chains automate tasks in Ops, device commands, notifications, and escalations to supervisors.
Resolution
Incident closed with immutable audit trail. Every action logged with actor, timestamp, and outcome. MTTR tracking. Post-incident documentation and compliance export.
Event Classification
Device events classified by type and severity. Non-critical events use configurable deduplication windows: motion 5m, door 30s, battery 1h, online/offline 1m, thermal 10m.
Playbook Automation
Trigger conditions match alert type, severity, or device category. Response chains execute manual tasks, device commands, notifications, and multi-level escalations.
Ops Task Injection
Playbooks auto-create tasks in Ops with assignment, priority, and asset linkage. Task completion resolves the related incident and logs automatically.
From device event to resolved incident, automatically.
Device telemetry flows through classification and deduplication. Playbooks execute response chains. Tasks surface in Ops. Every action is logged with actor, timestamp, and outcome.
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alert lifecycle stages
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dedicated routes and sub-pages
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WiFi management surfaces
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cross-product integrations
Active incidents, manual creation, and concierge escalation.
SignalIncidentsClient renders the incident dashboard with live severity counts. SignalIncidentManagerClient provides advanced management tooling. Manual creation enters the pipeline at Triage.
Incident Dashboard
Active incidents with severity indicators, assigned team, elapsed time, and current pipeline stage. Filter by status, severity, device category, or property.
Manual Incident Creation
Create incidents for issues discovered outside automated detection. Device or asset selection, severity assignment, photo attachment. Enters pipeline at Triage with full playbook automation.
Incident Manager
Advanced incident management and response tooling. Batch operations, team assignment, supervisor escalation, and cross-incident correlation.
Concierge Escalation
Critical incidents surface escalation banners for on-property staff dispatch. Multi-level: supervisor, manager, concierge, emergency services. Priority tracking with callback confirmation.
Incident Timeline
Full timeline per incident from discovery through resolution. Who (actor), what (action), when (timestamp), why (reason), result. Photo evidence linked to events.
MTTR Tracking
Mean time to resolution tracked per incident type, severity, and property. Historical trends identify systemic issues and measure response improvement.
Alert inbox, deduplication, and playbook automation.
SignalAlertInboxClient renders the triage queue with pending alert counts. SignalAlertsClient manages alert rules and threshold configuration. Playbooks chain automated responses.
Alert Inbox
Triage interface for incoming device alerts. Batch acknowledgement, team assignment, supervisor escalation, and alert suppression for known non-issues.
Alert Configuration
Alert rules with configurable thresholds per device category and property. Severity classification, deduplication windows, and notification routing.
Smart Deduplication
Critical events (smoke, glass break, CO, water, tamper, lock jam) never deduplicated. Every occurrence creates an alert. Non-critical events use configurable time windows.
Playbook Editor
Define playbooks with trigger conditions, branching logic, and response chains. Four action types: manual tasks, device commands, notifications, and escalations.
Registration, monitoring, and lifecycle management for every connected device.
Unified device registry with enrollment wizard, device manager, connectivity tracking, and per-device activity logs. Lock adapters, cameras, climate sensors, safety detectors, motion sensors, fitness devices, and custom IoT.
Registration, management, and connectivity for every connected device.
SignalDevicesClient renders the unified device registry. SignalDeviceManagerClient handles lifecycle management. SignalDeviceWizardClient guides onboarding. Per-device detail pages show status history and command controls.
Unified Device Registry
All connected devices across all properties in one registry. Device name, type, manufacturer, location, status, battery level, last heartbeat, and capability detection per device.
Enrollment Wizard
Step-by-step device onboarding: manufacturer selection, credential entry, device discovery. Credential provisioning for custom IoT devices. OTA firmware update delivery.
Device Manager
Device lifecycle management: provisioning, configuration, deprovisioning. Per-device detail with status history, command controls, and integration configuration.
Connectivity Tracking
Per-device connectivity detail page with signal strength, connection method, adapter type, and integration status. Online/offline history with uptime percentages.
Device categories managed through one registry.
Smart Locks
August, Yale, Ring, Nest, Schlage, Kwikset. Lock/unlock commands, PIN management, temporary access codes, tamper detection, battery monitoring.
Cameras
Security cameras with alert generation, live streaming, incident recording, and multi-site footage aggregation.
Climate
Thermostats, temperature and humidity sensors. Zone thresholds, HVAC monitoring, drift alerts.
Water & Safety
Leak sensors, smoke and CO detectors. First-drop alerts, smart shut-off valve integration, tamper detection.
Motion & Occupancy
PIR sensors, occupancy counters. Perimeter monitoring, after-hours detection, capacity tracking.
Fitness Devices
Fitness device integration and health metrics. Heart rate monitors, activity trackers, gym equipment sensors.
Service health, external integrations, and optional 24/7 agents.
SignalMonitoringClient renders the service health dashboard. SignalMonitorsClient manages monitor configuration. SignalMonitoringSetupClient guides initial setup. Optional professional monitoring at per-device pricing.
Monitoring Dashboard
Service status grid: healthy, degraded, down states. Per-service metrics: uptime percentage, average response time, endpoint count. Historical uptime charts with trend analysis.
Monitor Configuration
Define monitors per service endpoint. Alert thresholds, check intervals, and notification targets. Health-check probes with configurable timeout and retry logic.
Monitoring Setup
Initial setup and configuration for monitoring services. Service endpoint registration, credential configuration, check frequency, and alert routing.
24/7 Professional Monitoring
Optional add-on: trained agents watch alerts around the clock. Agents triage alerts, filter false positives, follow playbooks, coordinate local response, and file incident reports.
External Integrations
PagerDuty, Slack, Datadog, Splunk, Jira, AWS CloudWatch, OpsGenie, Microsoft Teams. Custom webhook URLs with authentication and event filtering.
Health Dashboard
Real-time service health across all monitored endpoints. Alert correlation and incident grouping. Degradation detection before full outage.
Live map, geofence alerts, and historical trail replay.
SignalGpsClient renders the GPS tracking interface. SignalGpsMapClient provides the dedicated live map view. Geofence violations inject tasks into Ops automatically.
Live Fleet Map
Real-time map view with position, speed, heading, and last update time. Dual-mode tracking: standalone GPS asset trackers and vehicle-mounted units.
Geofence Management
Geographic boundary creation with enter/leave alert configuration. Geofence violations auto-generate tasks in Ops for vehicle recovery or maintenance.
Historical Trail Replay
Route verification with historical trail replay. Battery level tracking with 30-day trend prediction. Real-time telemetry streaming for live vehicle tracking.
Dash Camera Integration
Dash camera footage ingestion for incident review and playback. Footage linked to incidents for evidence and resolution documentation. Searchable video archive.
GPS-based pace tracking with configurable thresholds and history.
SignalPaceClient renders the real-time pace dashboard. SignalPaceAlertsClient configures threshold-based notifications. SignalPaceHistoryClient provides historical analytics and trend reporting.
Pace of Play Dashboard
In-cart GPS and accelerometer sensors for real-time group pace monitoring. Hole-by-hole tracking: current hole, time on hole, pace versus expected.
Pace Alerts
Configurable thresholds per hole and course. Automatic notifications for groups ahead or behind expected pace. Ranger dispatch integration.
Pace History & Analytics
Historical analytics: average round times, pace compliance rates, bottleneck holes. Trend analysis across seasons, days of week, and tee-time slots.
Full WiFi management. Networks, portals, analytics, access points.
Formerly a standalone application, now fully merged into Signal. Network administration, captive portal with 10 authentication modes, foot-traffic analytics, email capture, bandwidth monitoring, and VLAN configuration.
20+ sub-pages. Networks, portals, analytics, and infrastructure.
Formerly a standalone application, WiFi management is now fully merged into Signal. WiFiDashboardClient renders the overview. Network administration, captive portal design, foot-traffic analytics, and infrastructure management in one sidebar section.
Network Management
Networks & SSIDs
Network registry with provider status, connected device counts, and signal strength monitoring. SSID management with VLAN and QoS configuration.
Access Points
Access point model, MAC address, IP address, status tracking. Connected client count and online/offline monitoring per AP.
Connected Devices
All devices currently connected across networks. Device type, connection duration, bandwidth usage, and network assignment.
Active Sessions
Live session tracking with duration, data usage, and authentication method. Session history with export capability.
Guest Portal
Captive Portal
10 authentication modes: email, social login, room number + PIN, booking code, member number, ticket code, unit code, day pass, open WiFi, staff-only.
Portal Builder & Templates
Visual portal designer with drag-and-drop builder. Pre-built templates. Custom branding, colors, and messaging per property.
Email Capture & Consent
Guest authentication auto-creates Contact records. GDPR marketing consent capture. Real-time consent tracking per session.
Analytics
Foot Traffic
WiFi-based foot traffic patterns by time of day and location. Dwell time analysis and repeat visitor detection.
Bandwidth Monitoring
Bandwidth usage tracking by network and time period. Per-AP load distribution and congestion detection.
Email Capture Metrics
Addresses collected per day via captive portal. Conversion rates by auth mode. Marketing attribution with session-level analytics.
Infrastructure & Security
VLANs & Security
VLAN configuration per network. Auth modes and credential management. Network segmentation for guest isolation.
Hardware Registry
WiFi hardware inventory: access points, controllers, switches. Firmware versions, purchase dates, warranty status.
Connections & Credentials
Third-party WiFi platform connections. Credential storage and rotation. Integration health monitoring.
WiFi Settings
Global WiFi configuration, default network parameters, fallback behavior, and notification preferences.
Cellular connectivity management for IoT devices.
SignalIoTEsimClient manages eSIM profiles for cellular-enabled devices in the fleet. Provision, monitor data usage, and link profiles to fleet registry entries.
eSIM Provisioning
IoT eSIM management for cellular-enabled devices. Provision, activate, suspend, and deactivate eSIM profiles directly from the Signal dashboard.
Device Linking
Link eSIM profiles to specific devices in the fleet registry. Optional deviceId parameter for direct device-to-eSIM navigation and management.
Data Usage Tracking
Per-device cellular data usage monitoring. Threshold alerts for data cap approaching. Cost allocation per property and device category.
Complete activity log with search, filter, and compliance export.
SignalLogsClient renders the unified log viewer for debugging and auditing. Every device event, command, and status change logged with actor identification and timestamps.
Event & System Logs
Unified log viewer for all device events, commands, status changes, and telemetry readings. Filterable by device, event type, severity, and date range.
Search & Filter
Full-text search across all log entries. Filter by device ID, event type, actor, or time window. Real-time log streaming for active debugging.
Export & Compliance
Export log data for compliance audits and incident investigation. Structured export formats for external analysis tools. Retention policies per property.
8 vertical surfaces. 14 product integrations. One alert pipeline.
Vertical-specific alert routing for broker, fitness, gym, hotel, properties, rentals, experiences, and events. Native integrations with every product in the Calisto Pro platform.
8 vertical-specific alert surfaces, one unified pipeline.
Each vertical has a dedicated entry point that routes into the core alert pipeline. Vertical-specific notification channels, escalation paths, and alert thresholds, all resolved through the same lifecycle stages.
Broker
Property brokerage alert routing. Device alerts from listed properties flow through the unified alert pipeline with broker-specific notification channels.
Fitness
Fitness device integration and health metrics. SignalFitnessDevicesClient manages heart rate monitors, activity trackers, and gym equipment sensors.
Gym
Gym facility monitoring. Environmental sensors, equipment status, and occupancy tracking with alert routing to facility management.
Hotel
Hotel property monitoring. Room sensors, common area devices, and guest-facing equipment with front-desk alert routing.
Properties
Rental property monitoring. Per-property device maps, threshold configuration, and alert routing to property managers.
Rentals
Short-term rental device management. Includes a dedicated device sub-page for per-property fleet views and turnover automation.
Experiences
Tour and activity operator monitoring. Vehicle GPS, safety equipment, and communication device alerts routed to operations teams.
Events
Event venue monitoring. Crowd sensors, environmental controls, and safety equipment with event-day alert escalation paths.
14 native integrations. Zero configuration.
Signal is native to Calisto Pro. Device alerts inject tasks into Ops. Lock events flow through Access. WiFi data feeds dashboards. Every integration is active by default with no middleware required.
Ops
Device alerts inject high-priority tasks with specific asset and location attached. MTTR tracking. Task completion resolves related incidents.
Access
Smart lock events flow into Signal for monitoring. PIN-code commands route back to hardware via the Access module.
Pulse
WiFi connection metrics and device health data feed Pulse dashboards for real-time property status.
Display
Display devices in Signal fleet with heartbeat monitoring. Quick-links to Dashboard, Screens, Templates, Ads, Analytics.
Kiosks
Kiosk devices in fleet registry with 7 operational modes. Heartbeat monitoring, offline detection, configuration delivery.
Contacts
WiFi authentication creates and links Contact records. Marketing consent tracked with GDPR compliance.
Studio
WiFi portal splash screens designed in Studio. Brand assets apply to portal theming and captive portal customization.
Navigator
WiFi credentials displayed in Navigator guest portals. Guest WiFi connection links and network information.
Inbox
Alert notifications route through Inbox messaging channels. Incident escalation messages delivered via Inbox.
Voice
eSIM management for field team devices integrates with Voice calling infrastructure.
POS
Kitchen printer routing connects POS order flow to Signal printer management. Receipt printers serve POS terminals.
Purview
Equipment sensors track assets in Purview Equipment catalog. Maintenance schedules trigger Signal monitoring alerts.
Finance
WiFi per-property billing and monitoring subscription charges tracked in Finance.
Sync
Weather data feeds property monitoring. FlightAware integration tracks guest arrivals for hospitality alerting.
Device management included. Optional 24/7 monitoring from €9/device.
8 hardware categories, 10 Wi-Fi adapters, MQTT-powered telemetry, four-stage incident pipeline, playbook automation, and 6 native platform interconnects. All included with Core.
Signal
IoT monitoring, incident pipeline, and WiFi management.
Part of Ops Suite
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